Shipping Policy

1. General Shipping Information

We are committed to providing reliable and efficient worldwide shipping services for all orders placed on our website. Every order is carefully handled and shipped with trusted logistics partners in order to ensure that products arrive safely and in good condition.

At this time, we offer shipping to the following countries:

  • United States
  • Canada
  • Australia
  • United Kingdom
  • Europe

We are continuously working on expanding our logistics capabilities to serve additional regions in the future.

2. Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.

Processing includes:

  • Order verification
  • Payment approval
  • Quality control checks
  • Packaging and preparation for shipment

Orders are only processed during business days (Monday to Friday), excluding weekends and public holidays.

During peak periods such as holidays, promotional events, or high order volume seasons, processing times may be slightly extended. In such cases, customers will be informed via email.

3. Shipping Time & Delivery Estimates

Once your order has been shipped, estimated delivery times are as follows:

  • United States: 7–14 business days
  • Canada: 7–14 business days
  • Australia: 7–14 business days

These timeframes are estimates and may vary depending on external factors such as logistics conditions and destination regions.

Please note that delivery time starts from the shipping date, not the order date.

4. Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number. This allows you to monitor your shipment in real time through our website : https://kandtfactory.com/pages/order-tracking

Please allow 24–72 hours for tracking information to become active after shipment.

5. Shipping Fees

Shipping costs are calculated at checkout and depend on:

  • Destination country
  • Package weight
  • Shipping method selected (if applicable)

We strive to keep shipping fees as affordable as possible while maintaining reliable and secure delivery services.

6. Customs, Duties & Delays

For international shipments, customs clearance procedures may apply depending on the destination country.

Customers may be responsible for any applicable customs duties or import taxes depending on local regulations.

Delivery delays may occur due to:

  • Customs inspections
  • High seasonal demand
  • Carrier delays or logistical disruptions
  • Weather conditions or force majeure events

We are not responsible for delays caused by third-party shipping providers or customs authorities.